Recovery offers that protect trust.

Eturns ranks post-purchase offers deterministically first, then applies AI ranking only when the after-sales context makes the offer useful, safe, and trust-preserving. No offers on a late package.

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Upsell works the way your best self would — if you had unlimited time.

Deterministic-first Rules rank offers before the model is called. The AI only reranks when there is genuine context to add — never as the first word.

Context-aware No offer is shown after an unresolved delivery exception. Trust is worth more than a marginal conversion.

One-click on paid tiers Growth and above accept offers via the Shopify post-purchase API — one click, no checkout redirect.

An offer is only good if it is welcome

An upsell app optimizes conversion. Eturns optimizes for whether the offer is welcome. After an unresolved exception, the right answer is a status update, not a cross-sell. After a smooth delivery, a relevant complementary product is welcome. The after-sales context — not a conversion-rate target — decides whether an offer is shown at all.

Acceptance path by tier

FreeStarterGrowth+Plus

Acceptance path

Checkout redirectCheckout redirectOne-click (post-purchase API)One-click (post-purchase API)

Offer ranking

DeterministicDeterministicDeterministic + AIDeterministic + AI

Related

TrackingReviewsAI operator

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Free tier stays free at 50 orders/month · 14-day trial on every paid plan