Fraud signals that never auto-block.

Eturns surfaces fraud signals to you. Merchants decide whether to act. There is no block-customer action exposed to the AI — by architectural commitment, not by config.

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Fraud works the way your best self would — if you had unlimited time.

Never auto-block The load-bearing trust commitment. AI surfaces signals; merchants decide. No block-customer action exists in the tool catalog.

Cross-module signals Return frequency, ticket velocity, chargeback history, and review patterns feed the same risk score across every module.

Gates instant exchange A high-risk score gates instant-exchange approval and routes the case to merchant review with a prepared plan.

Trust is the load-bearing dependency

A clear-cut fraud case still requires merchant action. That is deliberate. It costs a little efficiency and earns trust that compounds: merchants and customers alike know the system cannot act unilaterally against them. The never-auto-block principle is the architectural commitment that the rest of the autonomy story depends on.

Identical across tiers

Fraud handling behaves identically across every pricing tier. Differentiating fraud handling by tier would create the wrong incentives — Free-tier customers should not be easier to defraud. The signal is the same; the gates are the same; the merchant decision is the same.

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Free tier stays free at 50 orders/month · 14-day trial on every paid plan