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What’s new

Changelog

Everything new in Eturns, and when it arrived. Changes to the app carry its version number; changes to this website carry the month they went out. The newest is at the top.

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  1. v1.1.0Latest

    Store blocks renamed, a new order button in customer accounts, and the Your store page

    Product
    • Renamed in your theme editor (same blocks, nothing to re-add): Eturns returns entry is now Eturns: My orders & returns; Eturns quick links is now Eturns: Orders & returns link; Eturns returns policy card is now Eturns: Returns & warranty policy; Eturns help launcher is now Eturns help button.
    • Renamed in customer accounts and checkout: Eturns order tracking is now Eturns status on this order, and Eturns Thank You upsell is now Eturns thank-you.
    • The blocks now write their words in your customer’s language (English or Hindi). Headings and labels you typed before are not carried over: type them again only if you want to replace the translation.
    • Block settings start again from the new defaults, so check each placed block once in the theme editor: the entry card now opens My orders (it used to start a return; set Button opens to Start a return to keep that), the header link shows one link, My orders and returns, where it used to show the returns links, and alignment and colours are back to their defaults.
    • The policy card reads your return window, exclusions, ways to return and exchange-first setting from Policies and shows only what you have set; fees and the store credit bonus are shown in the return flow, not on the card. The help button hides while your assistant is off. No block loads a script.
    • New: Eturns: Return, exchange or get help, a button in the menu of every order in new customer accounts. It appears on its own after this update, with nothing to place, and it shows on every order whatever your Policies allow: a customer whose order can’t be returned is told so in the portal.
    • New: Eturns status on this order shows where your customer’s return or request stands on the order status page, and the thank-you block links to the order in the portal.
    • Removed customer account blocks: eturns-customer-account-concierge (Eturns customer account concierge) and eturns-start-return (Eturns start return). If you placed them, they disappear; the new order button replaces both.
    • Retired theme block handles, removed in earlier releases and listed here for your records: after-sales-hub, tracking-entry, warranty-entry, order-status, header-link, footer-returns, footer-help, after-sales-entry, order-status-returns, order-status-track.
    • New Your store page in Eturns: add each piece with one link, see where Eturns blocks are placed in your themes, copy a link for your Shopify emails and the customer account menu, and connect your support inbox.
  2. 2026.10.4

    One return, followed through every job

    Website
    • Features reads as one return travelling the jobs: eight stories scroll past a sample admin window that follows along, tab by tab.
    • Eight ink-line scenes replace the last photographs; the site ships no raster art beyond the brand files, and a media budget keeps it that way.
    • A chapter mark in the left gutter names where you are on the homepage; one set of motion steps and one spring govern every movement.
    • Use cases, compare, help, about, contact, blog, changelog and policy pages rebuilt on the same surfaces; this changelog gained an RSS feed.
    • Homepage first-load script weight down to about 196kB; the stage no longer sits under the fixed bar.
  3. 2026.10.3

    One look for every page, and rebuilt pricing and security pages

    Website
    • One set of surfaces for every page: Card, Stage, Frame and PageHeader, on a 1280px column with a five-step radius scale and three shadows.
    • Pricing rebuilt: equal-height tier cards, an orders-a-month control that points at the tier whose cap fits, and a matrix grouped by job.
    • Security opens with the named data-flow diagram and a control ledger: control, status, where enforced, evidence, reviewed.
    • The homepage gains the Trail record (what Eturns keeps on a decision, and what the customer reads) and the two desks that show three changes you made becoming a rule in Policies.
    • The manifesto reads as stanzas, one at a time, and ends on its own last line.
  4. 2026.10.2

    One return request, taken apart on the homepage

    Website
    • A new homepage centrepiece: one return request, pulled apart into the evidence, the policy, the options weighed, the approval limit and the receipt, driven by scroll.
    • Drawn in WebGL where the browser has it and as the same inline drawing where it does not; reduced motion gets the finished picture.
    • The hero is a sample admin with live tabs, labelled as a sample, inside one window frame.
    • The trust section is a spec sheet: six plain claims, each with the mechanism behind it and a diagram of where a case travels.
  5. 2026.10.1

    A lighter, calmer website

    Website
    • Ink type and colour roles replace sky-blue headlines; nine type steps; one accent mark per screen.
    • Every product number on the site reads from one facts registry, including the free plan cap and how long the decision trail is kept.
    • A flat colophon footer with a last-deployed stamp, a plainer 404 with the closest pages, and the bar loses its frosted glass.
  6. v1.0.5

    A cleaner Decisions tab

    Product
    • A responsive Decisions table: card rows on a phone, the full grid on a wide screen.
    • Triage queue pinned above the history table.
    • Case drawer opens from any row; approve, request evidence, or decline without leaving the list.
    • Filters, density toggle, and status mapping wired end to end.
    Read the post
  7. v1.0.4

    A new look for your storefront blocks

    Product
    • A fresh storefront widget system matching the website design language.
    • A design picker with watercolor illustrations.
    • The portal and the storefront blocks share one visual language.
  8. v1.0.3

    A faster, steadier app

    Product
    • Tuned read paths for Decisions and history queries.
    • More consistent retry handling across queue workers.
    • Leaner JavaScript on admin pages.
    Read the post
  9. v1.0.2

    eturns.app, easier for AI assistants to read

    Website
    • llms.txt with when-to-use guidance for AI agents.
    • Agent-friendly 404 pages with recovery links.
    • Complete organization schema, self-referencing canonicals, and a server-rendered About page.
  10. v1.0.1

    The same status words in the app and on the website

    Product
    • One status badge language across the app and the website demo.
    • Consistent tone mapping for pending, in-review, success, and failed states.
  11. v1.0.0

    What we set out to build

    Product
    • One AI co-worker for everything after a Shopify sale: returns, exchanges, refunds, warranty, tracking, support emails, reviews, returns that look risky, and recovery offers after checkout.
    • It starts in copilot: no refund or exchange goes out until you say yes. Answers in the shopper portal do not wait. Your rules still turn down a return they don’t allow, like one past your return window. Updates you’ve switched on, like tracking emails and review requests, still go out on their own. When you let it act alone, it is set to stay inside your rules, your confidence floor and your approval limit, which is worked out from your orders unless you type your own.
    • A decision trail on every AI decision.
    • Returns that run through Shopify, with the shipping partners you already use.